Hyster enjoys a wonderful relationship with the majority of its clients due its focus on producing total client satisfaction through its world class manufacturing. Our objective is to foresee the requirements of each and every customer along with deal with them with lift trucks which deliver the reliability, the value and the performance that they truly require.
Hyster fully believes in starting with the customer. The company performs annual focus groups and offers on-going voice of customer research which is conducted both online as well as in the field. We have more than 400 design engineers to translate that input into smart designs by implementing our rigorous review gate process. Advanced tools and virtual prototype builds help make sure that the best equipment practices come together. Other advanced tools like for example dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
In order to ensure the lowest ownership cost and total dependability all of Hyster's machines are subjected to virtual, physical and environmental tests. Not only do we test against our own standards, but we are continually testing against the competition's products too. Our final tests happen in real-world customer applications in order to make certain that our products have met our highest standards.
Demand-Flow Manufacturing That is Lean and Smart
Hyster's manufacturing is world-class driven by its DFT or Demand Flow Technology. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total client satisfaction and flawless quality 100 percent of the time, every time.
Total Quality All The Time
To initiate excellence from the start, Hyster uses an integrated Manufacturing Execution System or MES. The job of the MES is to manage production flow. The MES coordinates line activities such as part sequencing and quality verification. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each and every shift. These audits actually hold all employees accountable for constant quality, along with the 5s workplace organization in place to help us attain it.
Hyster provides a variety of excellent features as standard with all our products. By remaining devoted to our focus on safety and quality, and by being innovative from start to finish, we offer several of the best material handling equipment on the market. These are only a few of the reasons why the corporation has become a leader within the industry.